One unified supporter record
Track donors, volunteers and members in a single contact database with tags, custom fields, notes and full activity history — so anyone on your team sees the whole relationship at a glance.
For nonprofits
The AI-Native CRM for Nonprofits — Donors, Volunteers & Members in One Place
Keep every supporter relationship in one record, automate email and SMS outreach, take event and appointment bookings, and let AI answer inbound calls — all in one affordable platform that starts free.
- No credit card to start
- Free plan available
- Free guided migration
Manage donors, volunteers and members — and automate outreach — in one affordable, AI-native platform.
- CRM & pipelines
- AI voice agents
- SMS & email
- Online booking
- Automations
A nonprofit CRM is the system of record for the people who power your mission — donors, volunteers and members — so every interaction, message and sign-up lives in one place instead of scattered across spreadsheets and disconnected tools. MapleConnect is an AI-native, all-in-one CRM built for exactly that: unified supporter records, segmented email and SMS outreach, online booking for events and appointments, and the AI voice agent (on the Premium plan) that can answer inbound calls. You can start on a free plan and add capabilities as you grow.
Here’s the honest part most vendors skip: MapleConnect is a general relationship-and-outreach CRM, not dedicated fundraising, donation-processing, accounting or grant-management software. It does not process donations or manage grants. What it does extremely well is help you organize supporters, communicate with them at scale across channels, and stop paying for a stack of separate tools — which is where most small and mid-sized nonprofits actually lose time and money.
If your team is running on spreadsheets, a separate email tool, a scheduler and phone tag, this page shows how one AI-native CRM replaces that patchwork — and where you’d still want a specialist donation or grant tool alongside it.
The problem
Where supporter outreach falls short.
Supporter data lives everywhere
Donor lists in one spreadsheet, the volunteer roster in another, members in a third — nobody has a single, current view of who supports your cause or how engaged they are.
Donors, volunteers and members tracked separately
Most tools are donor-only. The same person can be a recurring donor, an event volunteer and a member, but lives as three disconnected entries you can’t see together.
Outreach is manual and generic
Sending the same email blast to everyone burns goodwill. Without easy segments and built-in SMS, personalized thank-yous, reminders and updates eat hours of staff time.
Missed calls and after-hours questions
A small team can’t answer every inbound call about events, volunteering or membership. Calls go to voicemail, supporters give up, and momentum is lost.
Tight budgets and per-record pricing
Paying for five separate tools — plus CRMs that charge more as your contact list grows — punishes you for exactly what you want: more supporters.
What you get
Donor engagement, built in.
Segmented email outreach
Build segments (recurring supporters, lapsed contacts, event attendees, new members) and send branded, personalized email campaigns and updates without exporting to a separate tool.
SMS campaigns and reminders
Reach supporters where they actually read — text event reminders, volunteer call-outs and time-sensitive updates straight from the same platform.
Online booking for events and appointments
Let supporters self-book volunteer shifts, info sessions, tours or meetings through a booking page, with automatic confirmations and reminders to cut no-shows.
AI voice and chatbot to handle inbound
An AI chatbot answers website FAQs and captures sign-ups around the clock, and the AI voice agent (on the Premium plan) can answer inbound calls, route them and log them to the contact record — so a small team never drops a supporter.
Roles, reporting and a free starting plan
Give staff and volunteers role-based access, see engagement and outreach reporting, and start on the Free plan — with flat plans from $199 per month as you scale, no per-contact penalty.
Replace the stack
Many subscriptions become one.
Most nonprofits don’t need more tools — they need fewer. Here’s the typical stack MapleConnect consolidates into one platform (donation processing and grant tools are intentionally left to specialists):
The stack today
- Donor/volunteer spreadsheets and scattered lists
- Separate email marketing tool
- Separate SMS/texting service
- Standalone scheduling/booking app
- Phone tag, voicemail and after-hours misses
- Website chat widget or contact form
- Scattered logos, flyers and brand files
7 logins · 7 bills
Inside MapleConnect
- One unified contact database for donors, volunteers and members
- Built-in segmented email campaigns and automations
- SMS campaigns and reminders from the same contacts
- Online booking for events and appointments with reminders
- AI voice agent that answers and logs inbound calls (on the Premium plan)
- AI chatbot that answers FAQs and captures sign-ups 24/7
- Media Studio and Brand Hub to keep assets consistent and in one place
1 login · 1 bill · 1 record
The payoff
What a connected mission sustains.
One source of truth for supporters
Donors, volunteers and members in a single record means no more conflicting spreadsheets — and faster, more confident decisions about who to reach and how.
Faster, more personal outreach
Segments plus built-in email and SMS turn hours of manual messaging into a few clicks, so thank-yous, reminders and updates actually go out on time.
Fewer missed connections
The AI chatbot and the AI voice agent (on the Premium plan) catch questions and calls your small team can’t always answer live, so supporters get a response instead of a voicemail.
Less tool-juggling and admin
Replacing a patchwork of separate apps with one platform cuts logins, exports and duplicate data entry — freeing staff to focus on the mission.
Predictable, flat cost
Flat pricing (a free plan, then flat plans from $199 per month) with AI voice included on the Premium plan means your bill doesn’t balloon every time your supporter list grows.
Start free, scale when ready
Begin on the Free plan to centralize contacts and outreach, then add capacity and AI capabilities only when your programs grow into them.
Get started
Live in an afternoon.
1
Import your supporters
Bring donors, volunteers and members in from spreadsheets or your current tool, with notes and tags, so you keep your history instead of starting over.
2
Segment your contacts
Tag and group supporters — recurring vs. one-time, active vs. lapsed volunteers, members by program — so your outreach is relevant from day one.
3
Turn on outreach and booking
Send your first segmented email or SMS, and publish a booking page for events, volunteer shifts or info sessions with automatic reminders.
4
Turn on AI voice on the Premium plan
Turn on the AI voice agent (on the Premium plan) to answer and log inbound calls, and the AI chatbot to handle website questions around the clock.
Put it to work
Popular use cases.
Automated Lead Follow-UpRespond to every new lead in seconds across AI voice, SMS, and email — automatically.Appointment BookingCustomers book 24/7 by page, chat, or phone — synced to your calendar, logged in your CRM, with reminders that cut no-shows.Email Drip CampaignsNurture every lead with automated, behavior-triggered email sequences that live inside your CRM.SMS Follow-UpFollow up by text automatically, reply two-way with AI, and log every message to your CRM.Missed-Call Text-BackAuto-text every missed caller in seconds, let an AI voice agent call back and book, and log it all to your CRM.
Keep exploring
The platform behind it, piece by piece.
MapleConnect for other teams
Small BusinessOne platform that replaces your whole tool stack — CRM, AI voice, SMS, email, and booking — starting free.All-in-One CRMRun sales, marketing, booking and support from a single platform instead of six.Consultants & CoachesWin and keep clients without losing time to admin or missed calls.SolopreneursOne affordable, AI-native platform that does the follow-up — and answers the phone — so a one-person business runs like a team.
One platform. Everything you need.
Replace the stack with one AI-native CRM — pipeline, AI voice, SMS, email, and booking together. Flat pricing, a free plan to start, and free guided migration.
- No credit card to start
- Free plan available
- Free guided migration