MapleConnect Privacy
At MapleConnect, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information across the MapleConnect platform — including our SMS messaging program and any Google account you choose to connect. By enrolling in SMS, you agree to those terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.
MapleConnect Privacy Policy
Effective Date: 3/20/2026
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Introduction
At MapleConnect, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information across the MapleConnect platform.
Sections 1 to 9 set out the terms of our SMS messaging program. By enrolling in SMS, you agree to those terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices. Sections 10 and 11 set out how we handle data from a Google account you choose to connect to MapleConnect.
1. Information We Collect
Phone Number:
The mobile number you provide to receive SMS messages.
Message Interaction Data:
Delivery and engagement metrics (e.g., delivery status, response keywords).
Consent Records:
Timestamps and methods of opt-in (web form, keyword, verbal, or paper).
2. How We Use Your Information
Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
Improve messaging and measure engagement.
3. One-to-One Consent Requirement
Under the January 2024 FCC ruling, opt-in consent applies solely to MapleConnect. We do not share your consent with third parties or affiliates unless you expressly agree.
4. Message Frequency & Data Rates
The SMS message frequency will vary but will not be more than 3-5 unless there is a notification event. Message and data rates may apply; check your carrier's terms.
5. Opt-Out & HELP Instructions
Text "STOP" to any message to unsubscribe immediately.
Text "HELP" for assistance or contact us at info@mapleconnect.ai or +1 (888) 499-9060.
6. Data Sharing & Disclosure
We will never sell your data.
We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.
7. Security of Your Information
Reasonable measures are in place to protect your data, though no system is infallible.
8. Record-Keeping & Proof of Consent
We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines.
9. Changes to This Policy
We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.
10. Google User Data & Calendar Integration
MapleConnect connects to your Google Account only when you choose to link your Google Calendar from within the application. We never access a Google Account that has not been explicitly connected by its owner.
What we access. With your permission we request access to your Google Calendar (https://www.googleapis.com/auth/calendar and https://www.googleapis.com/auth/calendar.readonly) and the email address of the Google Account you connect (https://www.googleapis.com/auth/userinfo.email).
How we use it. Calendar access is used solely to display your existing Google Calendar events inside MapleConnect so you can see scheduling conflicts; to create, update and delete events in your Google Calendar for bookings and appointments scheduled through MapleConnect; and to keep the two calendars in sync. Your Google email address is used only to show you which account is currently connected. We do not use Google user data for any other feature.
What we store. We store a Google OAuth refresh token so the sync can continue without asking you to sign in repeatedly, the email address of the connected Google Account, and the identifiers, times and titles of the events we synchronise. This data is held in our production database and is accessible only to your own MapleConnect account and to authorised MapleConnect personnel who require it to operate and support the service.
What we do not do. We do not sell Google user data. We do not use it for advertising or to build advertising profiles. We do not use it to train generalised artificial intelligence or machine learning models. We do not transfer it to third parties except as necessary to provide the calendar feature you requested, to comply with applicable law, or as part of a merger or acquisition, in which case we will give notice. Humans do not read your Google user data except with your explicit consent for a specific support request, or where required for security or to comply with law.
Disconnecting and deleting it. You can disconnect Google Calendar at any time from the Google Calendar panel on the MapleConnect calendar screen. Disconnecting deletes the stored refresh token and the connected email address from our systems, and MapleConnect immediately stops accessing your Google Calendar. You can additionally revoke MapleConnect's access directly from your Google Account at https://myaccount.google.com/permissions. To request deletion of event data already synchronised, contact us using the details in the Contact Us section below and we will delete it within 30 days.
11. Limited Use Disclosure
MapleConnect's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
12. Contact Us
If you have any questions about this Privacy Policy, your Google Calendar connection, or wish to update your SMS preferences, you can contact us at:
Email:
info@mapleconnect.aiPhone:
+1 (888) 499-9060Address:
Phoenix, Arizona