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The best Insightly alternatives in 2026

Looking for a Insightly alternative? The top pick is MapleConnect — an all-in-one, AI-native CRM that does what Insightly does and the rest of your stack too, on flat pricing with a free plan.

Full MapleConnect vs Insightly

The short answer

Top Insightly alternative

MapleConnectan AI-native, all-in-one CRM with built-in AI voice, agentic AI, pipeline, email, SMS, and booking. Insightly is a capable mid-market CRM with strong project management and a per-seat, annual-billing model, but voice, SMS, booking and most channels live in separate paid products. MapleConnect bundles AI Voice, chatbot, email, SMS, booking and automation into flat plans instead of per-user, multi-product pricing.

Stick with Insightly if…

Mid-market and services teams that want a CRM with native project/delivery management after the sale, and don't mind paying per seat on annual contracts or buying separate modules for marketing and support.

Why people look

Why teams seek a Insightly alternative

Insightly is a long-established mid-market CRM that built its reputation on combining a sales pipeline with native project management, so a deal that closes can flow directly into a tracked delivery project. It is sold per user across three CRM tiers (Plus, Professional, Enterprise), billed annually with no monthly option, and it extends into Marketing, Service (support/ticketing), and AppConnect (integration/automation) as separate, separately priced products. Insightly discontinued its old free plan on October 1, 2024, so new accounts begin with a 14-day trial. In December 2025 Insightly added an AI Copilot, a conversational assistant for task management, data hygiene, and AI-drafted insights, included on the Professional and Enterprise CRM tiers.

MapleConnect approaches the same buyer from an AI-native, all-in-one angle. Instead of per-seat CRM plus add-on modules, it folds sales pipeline, email marketing, native SMS, appointment booking, workflow automation, multi-channel campaigns, an AI Chatbot, Agentic AI, and an AI Media Studio into flat monthly plans, with AI Voice Agents on the Premium plan, and a Free plan to start. The honest trade-off: Insightly is more mature for structured project delivery and per-record-limit governance, while MapleConnect is built around voice-first AI and bundling the customer-communication channels that Insightly splits across separate products.

Feature by feature

MapleConnect vs Insightly: what's included

Feature
MapleConnect
Insightly
Native AI voice agents
MapleConnectPaid add-onNative; on the Premium plan
InsightlyNot available
Agentic / autonomous AI
MapleConnectIncluded
InsightlyLimitedCopilot actions, Pro+
AI chatbot (web + SMS)
MapleConnectIncluded
InsightlyLimitedCopilot, Pro+ only
Sales pipeline / CRM
MapleConnectIncluded
InsightlyIncluded
Email marketing
MapleConnectIncluded
InsightlyPaid add-onseparate Marketing product
Native SMS marketing
MapleConnectIncluded
InsightlyNot availableintegration only
Appointment booking
MapleConnectIncluded
InsightlyLimitedthird-party integration
Workflow automation
MapleConnectIncluded
InsightlyLimitedPro+ or paid AppConnect
Multi-channel campaigns
MapleConnectIncluded
InsightlyPaid add-onvia Marketing product
AI media / content studio
MapleConnectIncluded
InsightlyNot available
White-label / agency
MapleConnectIncluded
InsightlyNot available
Free plan
MapleConnectIncluded
InsightlyNot availablediscontinued Oct 2024

We mark a feature ✓ Included only when it's in the base plan, and $ Add-on when it needs a separate paid plan or product — including MapleConnect's own AI Voice add-on.

An honest look

Where each one genuinely wins

Where Insightly wins

  • Native project and delivery management lets closed deals convert straight into tracked projects, a genuine edge for services and consulting teams.
  • Mature, stable platform with deep Gmail/Outlook sidebar integrations, custom objects, and granular record/role governance.
  • Modular product family (CRM, Marketing, Service, AppConnect) lets larger orgs adopt only what they need and scale per record limits.
  • Transparent, publicly listed per-user CRM pricing and a no-credit-card 14-day trial make it easy to evaluate before committing.

Where MapleConnect pulls ahead

  • No native AI Voice Agents, so outbound/inbound phone automation requires third-party tools.
  • Customer-communication channels are fragmented: email marketing, SMS, support, and deeper automation live in separate paid products that can multiply cost.
  • AI Copilot is limited to Professional and Enterprise tiers and focuses on assistant/data-hygiene tasks rather than fully agentic, voice-first workflows.
  • Per-user CRM pricing, annual-only billing, and no free plan (discontinued October 2024) scale cost with headcount, unlike a flat all-in-one bundle with a free tier.
Pricing

What you'll actually pay

Real published pricing, as of June 2026. Compare the all-in-one flat plan with Insightly's structure.

MapleConnectFree plan + flat $149/mo
Free · Core CRM to start$0
Essential · Flat — not per-seat$199/mo
Professional · Most popular$299/mo
Premium · Includes AI voice agents$399/mo
Free plan, then flat plans from $199/mo (not per-seat). AI voice agents on the Premium plan.
Insightly
Plus (CRM) · Annual billing; 100K records, 2,500 emails/day$29/user/mo
Professional (CRM) · Annual; adds AI Copilot, workflows; 250K records$49/user/mo
Enterprise (CRM) · Annual; 500K records, AI Copilot, advanced permissions$99/user/mo
Marketing · Separate product, priced per account by prospects$99-$999/mo
Service / AppConnect · Service per user; AppConnect per account + $3,000 setupFrom $29/user or $249/mo
Insightly CRM no longer offers a free plan (it was discontinued on October 1, 2024); it now starts at Plus $29/user/month, then Professional $49/user/month, and Enterprise $99/user/month, all billed annually with a 14-day free trial and no monthly billing option. Marketing, Service, and AppConnect are priced separately.
Switching

Moving from Insightly is easier than you think

Insightly lets you export your data from each object (Contacts, Organizations, Leads, Opportunities, Projects, Tasks) to CSV from the list views, and admins can request a full account export; the API is also available for bulk extraction. Once you have your CSVs, MapleConnect offers free guided migration: our team maps your fields, imports contacts, pipelines, and history, and validates the result so you go live without manual re-entry.

More options

Other Insightly alternatives to consider

FAQ

Insightly alternatives — FAQs

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For teams that want Insightly's job done by one AI-native, all-in-one platform, MapleConnect is the top alternative: it includes AI voice agents, agentic AI, an AI chatbot, a sales pipeline, email and SMS, and booking on flat pricing with a free plan — capabilities Insightly either lacks or sells as add-ons. The other CRMs listed on this page are also worth a look depending on your priorities.
Yes — MapleConnect has a genuinely usable free plan, then flat pricing (Starter $149/mo, Professional $249/mo, Business custom) rather than per-seat. Free plan, then flat plans from $199/mo (not per-seat). AI voice agents on the Premium plan.
MapleConnect is AI-native and all-in-one, so you replace a stack of separate tools with one platform and one bill. Insightly is a capable mid-market CRM with strong project management and a per-seat, annual-billing model, but voice, SMS, booking and most channels live in separate paid products. MapleConnect bundles AI Voice, chatbot, email, SMS, booking and automation into flat plans instead of per-user, multi-product pricing.
Insightly launched an AI Copilot in December 2025 for conversational task management, data hygiene, and AI-drafted insights on the Professional and Enterprise tiers, but it has no native AI Voice Agents. MapleConnect provides native AI Voice Agents plus Agentic AI and an AI Chatbot.
Export your Insightly objects (contacts, organizations, leads, opportunities, projects, tasks) to CSV from list views or via the API, then hand them to MapleConnect's free guided migration team, who map fields, import records and pipelines, and validate everything before you go live.

Sources

Comparison reflects MapleConnect's positioning and publicly available information as of June 2026, including each vendor's own pricing and materials. Competitor features and pricing change — please verify current details on each provider's official website. All trademarks are the property of their respective owners.